At successful clinics and hospitals busy telephones are a natural part of everyday operations. Putting calls on hold is unavoidable and practical due to appointment setting, appointment changes, insurance questions, procedure questions, result calls, and inquiries about your services. Professional on hold programs are one of the most effective communication opportunities proven to keep callers on the line longer and calmer in the process. Together we’ll craft thoughtful and engaging messages that keep them engaged and informed. It sounds like a lot of work, but it’s not! Our creative team takes care of it all, from ideas and writing through to voicing and recording.
All of our audio recordings can be provided in the appropriate format from every type of phone system.
Please review a sampling of clinic and hospital messages below.
Fall season is flu season. While similar to a cold, the symptoms of the flu are much more intense and can include sudden onset of fever, headache, fatigue, cough, sore throat and body aches with symptoms lasting seven days or more. The best way to protect your family from the flu is to have them vaccinated each year. Approved for children six months of age and older, we urge you to have your family vaccinated as soon as possible. Please schedule your appointment when we return to the line.